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POSTMATERNITY & EQUIPMENT
Here at Seraphine we are always on the lookout for talented individuals who are passionate about what they do. From product design and development to marketing, merchandising, finance & more, everyone at our head office works towards our mission of providing stylish maternity clothes for fashionable mums-to-be. If you think you could fit the bill for any of our head office or retail vacancies, please apply by sending an email with your CV and cover letter attached to: [email protected].
London Office - ENGLAND
An award-winning British maternity fashion brand specialising in fashion-forward clothes for stylish mums-to-be, Seraphine is loved by fashion insiders & A-listers alike. Since its launch in 2002, Seraphine has revolutionized the maternity industry, taking a fashion-forward approach & bringing its signature styles to women around the world, maintaining a central focus on comfort and wearability for all.
Based in London, the brand operates maternity boutiques in London, Paris, New York, Hong Kong & Dubai as well as an international e-commerce business, & distributes its coveted styles via department stores in fashionable locations across the globe. At the core of the business is a true understanding of how to flaunt & flatter a woman’s changing curves, & a passion for helping her to achieve a fashionable pregnancy. This is a wonderful opportunity to join the Seraphine team & be part of a fast-moving fashion brand, known for dressing A-listers & royals through pregnancy.
An excellent opportunity has arisen to join our internationally successful brand as an Online Customer Service Representative to serve our US Customers.
Provides Online Customer Service Support by managing customer calls and e-mails via Zen Desk and Live chat and dealing with enquiries in a positive and efficient manner. Implements corrective action as needed to ensure an excellent standard of service and a high level of customer satisfaction is maintained.
Required Education, Skills and Qualifications: