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Here at Seraphine we are always on the lookout for talented individuals who are passionate about what they do. From product design and development to marketing, merchandising, finance & more, everyone at our head office works towards our mission of providing stylish maternity clothes for fashionable mums-to-be. If you think you could fit the bill for any of our head office or retail vacancies, please apply by sending an email with your CV and cover letter attached to: [email protected].
This is a great opportunity for a passionate Senior PR manager to acquire a strong experience within an international fashion retailer brand, reporting directly to both Seraphine Founder and CEO, and Seraphine Marketing Director.
As a confident and passionate individual, you will drive the PR department forward by identifying new opportunities and produce relevant, eye-catching content that will engage both new and existing customers, across markets, and maximise Press coverage across markets.
You will contribute to increase the companies brand awareness by creating an influential PR strategy that will in turn help increase the company's overall sales. You will source and sustain brand partnerships with key brands or partners that have a relevant target audience to Seraphine
You must be highly organised, fluid in French and English, and have excellent project management skills.
We are seeking a fast paced, quick thinking individual who has great attention to detail, is highly organised and shows great initiative and ownership. The goal is to build a genuine relationships with our clients to increase customer satisfaction, loyalty and retention and to meet their expectations.
As a Customer Service Manager you will help lead the team, defining goals and objectives, evaluating team performance, and defining new processes and policies with the goal of delivering a seamless and delightful experience for all our clients. We work in our West London office, where we operate collectively and collaboratively to ultimately be the place where problems are solved and solutions are found for our clients. We are looking for you to help lead our Customer Service Team!