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POST-MATERNITY & EQUIPMENT
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POSTMATERNITY & EQUIPMENT
Here at Seraphine we are always on the lookout for talented individuals who are passionate about what they do. From product design and development to marketing, merchandising, finance & more, everyone at our head office works towards our mission of providing stylish maternity clothes for fashionable mums-to-be. If you think you could fit the bill for any of our head office or retail vacancies, please apply by sending an email with your CV and cover letter attached to: [email protected].
ABOUT THE ROLE
We are seeking a fast paced, quick thinking individual who has great attention to detail, is highly organised and shows great initiative and ownership. The goal is to build genuine relationships with our customers to increase satisfaction, loyalty and retention and to always exceed their expectations.
As a Customer Service Manager you will help lead the team, defining objectives, evaluating team performance, and defining new processes and policies with the goal of delivering a seamless and delightful experience for all our clients. You’ll also work first hand on the front line to support and delight our customers and set the standard for your team. The role is based in our West London office where we operate collectively and collaboratively with the rest of the business to solve problems with our clients.
ABOUT THIS OPPORTUNITY:
London Office - ENGLAND
Start date: September
Please email your CV to [email protected] if you are interested in the position.
This is a great opportunity for a passionate Digital Visual Merchandiser to gain valuable experience within an ambitious marketing team as part of a fast growing international fashion maternity brand.
The Product & Digital Visual Merchander will own the entire digital lifecycle of our products: from ensuring that they are published to our digital platforms accurately and on schedule with informative and inspiring descriptions through to the visual merchandising of those products on site in category listings and in search results, taking advantage of our cutting edge VM tool, Bloomreach, and combining an editorial fashion mindset for manual curation with data driven automation.
The role would suit someone that combines an acute fashion sense with data driven decision making.
This is a cross-functional role, working across the Merchandising, Design and Digital teams.
Responsible for the set-up, go live and maintenance of all products on Seraphine international websites, Seraphine Google shopping and Amazon brand store, using our PIM software Akeneo.
Digital Visual Merchandising
Develop a visual merchandising strategy, balancing discovery and conversion and combining data analysis and fashion sense to support merchandising decisions.
Overseeing our Amazon brand stores and any other required marketplaces.