Delivery Information


Please allow up to 24 hours to process your order.

We now offer a click & collect option, so you can collect your order from a convenient location. Find your nearest collection point here .

Destination Delivery Charge Time
Australia Standard: Free for orders over A$100 (A$9.95 for orders under A$100) 4-7 working days
New Zealand Standard: A$19.95 5-7 working days
New Zealand Express: A$24.95 3 working days

General Terms of Delivery

Delivery times only apply to products currently in stock.

In periods of high demand it is possible that an order will be accepted, with insufficient stock to fulfill it. In this case we will contact you as soon as possible and issue a refund.

If required, deliveries must be signed for by either yourself or a trusted friend/neighbour.

We do not deliver to Armed Forces, PO Boxes and Hotels.

We reserve the right not to deliver orders if we believe the address is not secure, for example, to a communal postal address - if this affects an order you place, we will notify you as soon as possible.

Delivery Promise

We do all we can to honour the timescales for delivery indicated, but very occasionally things can go wrong that are outside of our control. In this case, we will proactively communicate with you as soon as we are aware of an issue and work to make things right.

Customs Import Duty

Any customs or import duties on deliveries are charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. For further details contact your local customs office for current charges before you order.

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