SERAPHINE CAREERS · HEAD OFFICE VACANCIES

 
Seraphine Careers
 

Careers with Seraphine

Here at Seraphine we are always on the lookout for talented individuals who are passionate about what they do. From product design and development to marketing, merchandising, finance & more, everyone at our head office works towards our mission of providing stylish maternity clothes for fashionable mums-to-be. If you think you could fit the bill for any of our head office or retail vacancies, please apply by sending an email with your CV and cover letter attached to: [email protected].

All Head Office vacancies


 

Italian copywriter and Digital marketing assistant

London Office - ENGLAND

Full time

Seraphine is an award-winning British maternity brand, providing affordable luxury fashion for the stylish mum-to-be.

Based in London, the brand operates an internationally successful e-commerce business, supported by physical maternity stores in London, Leeds, Paris, New York, Hong Kong, Dubai & New Delhi.

Providing high quality maternity fashion for over 17 years, Seraphine operates on the belief that every woman deserves to feel comfortable and confident in her clothes through every stage of her journey into motherhood.


This is a wonderful opportunity to join the Seraphine team & be part of a fast-moving fashion brand, known for dressing A-listers & royals through pregnancy.

We are looking for someone who has a passion for fashion and a real way with words to join our Marketing team in this brand new role.


As the Italian copywriter, you will contribute to launch the new Italian Seraphine website by translating all content and product pages, and post release by deploying the Marketing strategy through the Italian Market – including PR, PPC, Social Media and Paid search activity.

We need someone to take Seraphine’s tone of voice and make it sing of Italian!


Additionally to your copywriting duties, you will also support the Marketing Director on Store Marketing, SEO coordination and support the Marketing team with our general websites maintenance, marketing activities update using our Ecommerce Platform Magento2.

  • Typical working day: 9am - 5.30 pm (GMT) at Head Office.

Your main duties will be:

  • Supporting the e-commerce and marketing team with the creation and launch of the Italian website
  • Owning, and providing leadership on all Seraphine content in Italian
  • Producing engaging copy for our Italian website, products and marketing campaigns
  • Ensuring the company’s tone of voice is heard through all content produced and published
  • Monitoring and working to continuously improve SEO performance
  • Coordinating and deploying Marketing activities in our stores

Required skills:

  • Native Italian speaker with fluent English
  • Excellent communication, oral and written
  • Process driven and strong attention to detail
  • Good organizational skills with ability to work cross functionally
  • An enthusiastic approach to content and a creative mindset is essential
  • Strong interest in fashion & retail
  • Trading mentality - able to work at pace and under pressure during busy peak periods
  • SEO management experience or knowledge would be a plus
  • Experience with an ecommerce CMS platform like Magento would be a plus
  • Knowledge of Microsoft Suite

To apply send your CV and cover letter to [email protected].

 

Wholesale Account Manager

London Office - ENGLAND

Full time

Seraphine is an award-winning British maternity brand, providing affordable luxury fashion for the stylish mum-to-be.

As an Account Manager at Seraphine you will be the key point of contact for our customers and sales agents. You will be required to create long-term, trusting relationships with our customers and to develop new business from existing clients and actively seek new sales opportunities

As an Account Manager you will drive sales forward to achieve forecast and budget as well as identifying new product areas and opportunities for Seraphine.


Key Accountabilities

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • To manage and solve conflicts with clients by liaising with senior wholesale team Members
  • To maximise sales and profit return from Seraphine wholesale business
  • Develop trusted advisor relationships with Seraphine wholesale accounts
  • To identify new customers and pitch for new business
  • Ensure the timely and successful delivery of orders according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to management
  • Develop new business with existing clients and/or identify areas of improvement to meet sales targets
  • Forecast and track key account metrics
  • Prepare reports on account status
  • Collaborate with wholesale team to identify and grow opportunities within assigned territories
  • Assist Wholesale Administrator with challenging client requests or issue escalations as needed
  • To organise new range presentation with clients and agents
  • To manage the order book against delivery trackers and budgets.
  • Communicate with accounts team on each customer’s status.
  • Work closely with product development and merchandising teams to identify new sales opportunities within product categories and deliveries.

Person specification:

  • Minimum two years’ experience working in a wholesale account management role with evidenced track record of achieving challenging sales targets to increase company revenue in women fashion
  • Excellent verbal and written English
  • Outstanding communication skills
  • Excellent knowledge of Excel and all MS Office applications
  • Experience in using a bespoke or industry recognized software (SAP, Prima Solutions, Business Objects)
  • Proven track record in wholesale or office administration environment
  • Takes responsibility and ownership of assigned tasks; able to handle multiple work streams and deliver to agreed deadlines, managing priorities and focusing as needed
  • Additional languages, fluent in written and oral - ideally Spanish/ French or Japanese

Benefits:

  • Bonus Scheme
  • Company events & social hours
  • Wellness programmes

To apply send your CV and cover letter to [email protected].