Seraphine Returns Policy
We understand that judging your size during Pregnancy can be tricky, so we offer our online customers a
for unworn items that are in a saleable condition. All items must
the original packaging with all tags and labels intact within 30 days of
Due to hygiene reasons we are unable to accept returns of briefs, hosiery (including certain
leggings) or cosmetics. Swimwear bottoms must be tried on over your own underwear.
How to return your items
Orders placed on Seraphine.com with Australian shipping address are eligible for FREE
Please visit: returns.seraphine.com to
our easy returns process.
We will issue a refund within 3 working days of your return arriving at our warehouse. Your chosen payment
provider may take additional time to credit it to your account.
Return to store
Unfortunately due to restrictions within our system, we cannot accept online returns in store.
We do not offer exchanges, if you would like to try a different size please return your unwanted items
refund and place a new order online which will be processed in the usual time frame.