Return policy

Seraphine Returns Policy

We understand that judging your size during Pregnancy can be tricky, so we offer our online customers free returns and a full refund for unworn items that are in a saleable condition.

All items must be returned in the original packaging with all tags and labels intact within 14 days of delivery
.

Due to hygiene reasons we are unable to accept returns of hosiery or cosmetics. Lingerie & swimwear bottoms must be tried on over your own underwear.


HOW TO RETURN YOUR ITEMS:

Orders placed on Seraphine.com with an Australian shipping address are eligible for FREE Returns.
Please visit: returns.seraphine.com to begin our easy returns process.


RETURN TO STORE

Unfortunately due to restrictions within our system, we cannot accept online returns in store.

EXCHANGES

We do not offer exchanges, if you would like to try a different size please return your unwanted items for a refund and place a new order online which will be processed in the usual time frame.

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Seraphine Returns Policy

Getting out and about to shop through pregnancy isn’t always easy. That’s why we work to make our online shopping experience as simple as possible from start to finish. If you aren’t totally happy with the style or fit of your maternity clothes once they arrive, simply send them back free of charge for a full refund.

It really couldn’t be easier! Now you can shop maternity clothes online with confidence.