Return Policy


Seraphine Returns Policy

We understand that judging your size during Pregnancy can be tricky, so we offer our online customers a full refund for unworn items that are in a saleable condition. All items must be returned in the original packaging with all tags and labels intact within 30 days of delivery.

Due to hygiene reasons we are unable to accept returns of briefs, hosiery (including certain pairs of leggings) or cosmetics. Swimwear bottoms must be tried on over your own underwear.

How to return your items

Orders placed on Seraphine.com with Australian shipping address are eligible for FREE Returns.
Please visit: returns.seraphine.com to begin our easy returns process.

Return to store

Unfortunately due to restrictions within our system, we cannot accept online returns in store.

Exchanges

We do not offer exchanges, if you would like to try a different size please return your unwanted items for a refund and place a new order online which will be processed in the usual time frame.

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