General Terms of Delivery
We deliver to all addresses with a valid zip code.
We do not deliver to Armed Forces, PO Boxes and Hotels.
All names and delivery addresses are subject to our customer identity and address verification checks.
services may need additional address verification information. In the event that we are unable to verify
address or identification, your order will be declined.
Delivery times apply only to products in stock.
We do not deliver on weekends or Bank Holidays.
All deliveries must be signed for by either yourself or a trusted friend/neighbor. Please note,
Seraphine does not
resume responsibility if a signature release has been requested by the customer.
We reserve the right not to deliver orders if we believe the address is not secure, for example, to a
postal address or a PO BOX - if this affects an order you place, we will notify you as soon as possible.
In periods of high demand it is possible that an order will be accepted, with insufficient stock to
fulfil it. In
this case we will inform you as soon as possible and issue a full refund.