Returns & Refunds
Orders placed on Seraphine.com with a US shipping address are eligible for FREE
orders with shipping addresses outside the US, returns postage is made at your own
Please visit: returns.seraphine.com to begin
our easy returns process.
We understand that judging your size during pregnancy can be tricky, and it is hard to know what will
with your changing body shape. To make things a little easier, we offer our online customers a refund
items, returned in their original packaging with all tags and labels intact.
In the interests of hygiene, hosiery and cosmetics are not returnable. Swimwear / lingerie must be tried
your own underwear, and is not returnable if the hygienic protection film has been removed.
We do not offer exchanges, please return your unwanted items for a refund and place a new order online,
will be processed within the usual time frame.
When returning your parcel, please make sure to obtain proof of postage (with tracking information) as
accept liability for loss or damage in transit. The parcel is your responsibility until it reaches our
warehouse. Your refund will be paid once we have received your returned items, and have accepted that
in a re-saleable condition.