Return Policy

Seraphine Returns Policy

We understand that judging your size during Pregnancy can be tricky, so we offer our online customers a full refund for unworn items that are in a saleable condition. All items must be returned in the original packaging with all tags and labels intact within 30 days of delivery.

Due to hygiene reasons we are unable to accept returns of briefs, hosiery (including certain pairs of leggings) or cosmetics. Swimwear bottoms must be tried on over your own underwear.

How to return your items

Orders placed on with a US shipping address* are eligible for FREE Returns.
For orders with shipping addresses outside the US, returns postage is made at your own cost.
Please visit: to begin our easy returns process.
*Not including US territories.

We will issue a refund within 3 working days of your return arriving at our warehouse. Your chosen payment provider may take additional time to credit it to your account.

Return to store

Unfortunately due to restrictions within our system, we cannot accept online returns in store.


We do not offer exchanges, if you would like to try a different size please return your unwanted items for a refund and place a new order online which will be processed in the usual time frame.

Wrong/faulty items received

If you have received an incorrect garment you will need to return it before we can despatch the correct one. If your garment presents a fault please contact us at [email protected] and we will advise you on the procedure to follow.

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