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We understand that judging your size during Pregnancy can be tricky, so we offer our online customers a full refund for unworn items that are in original resalable condition. All items must be returned in the original packaging with all tags and labels intact within 15 days of delivery.
Due to hygiene reasons we are unable to accept returns on Lingerie, Hosiery and cosmetics. Swimwear must be tried on over underwear and is not returnable if the hygienic protection film has been removed or damaged.
HOW TO RETURN YOUR ITEMS:
Orders are eligible for FREE Returns.
Inside your parcel you will find full instructions on how to complete your return.
Please ensure you retain proof of posting and the tracking number.
For orders with shipping addresses outside the US mainland, returns postage is made at your own cost. Please send your return to the following address:
Torque Logistics Seraphine Ltd Wortley Moor Road Wortley Leeds LS12 4JH UK
Please ensure you retain proof of posting. The goods are your responsibility until they reach our warehouse.
RETURN TO STORE
Unfortunately due to restrictions within our system, we cannot accept online returns in store
We do not offer exchanges, if you would like to try a different size please return your unwanted items for a refund and place a new order online which will be processed in the usual time frame.
REFUNDING YOUR MONEY
Once your returned items have arrived at our warehouse we will endeavour to process your return within 15 to 20 working days.
WRONG/FAULTY ITEMS RECEIVED
If you have received an incorrect garment you will need to return it before we can despatch the correct one. If your garment presents a fault please contact us at firstname.lastname@example.org and we will advise you on the procedure to follow.
Discover our stunning dresses & find the perfect one to suit your style.
Add a touch of star quality to your style with the looks the celebs love.
Browse our flattering maternity jeans & meet your love at first fit.
Here at Seraphine we offer free returns for all mainland US orders, so if you aren’t totally happy with the style or fit of your maternity clothes once they arrive, simply send them back free of charge for a full refund.
Shopping online with Seraphine is simple, secure and hassle-free. Discover amazing online discounts on our coupons page, then shop maternity clothes online with confidence.